Paneltex is committed to providing products of the highest quality, with a full and comprehensive service back-up available throughout the life of the product.
Operating using both our skilled in-house engineers and a number of fully trained service partners, we can provide back-up and commercial vehicle repairs for our customers throughout the United Kingdom and Northern Europe. For repair and maintenance info (RMI), please use the contact form below.
Spare Parts
All Group products are backed up by our parts department, which holds a comprehensive range of components for all manufactured items. Based in Hull, the team here has electronic access to the manufacturing records and can identify faulty parts quickly and efficiently. These parts can then be dispatched promptly, normally within 24 hours, to minimise delays in getting the product back into service.
-
Our aftersales support network in the UK
At Paneltex, we pride ourselves on our unrivalled service and support network for aftercare and commercial vehicle repairs, with dedicated aftercare and specialist service engineers based at our production facilities and Hampshire-based service centre, covering most of the country. This team is supplemented by our wide range of external service support, which means Paneltex is well-placed to offer the best support to all our customers across the entire product range, nationwide.
For repair and maintenance information please call
01482 787 236
-
Our aftersales support network in Europe
Paneltex has a very proud history of commercial vehicle repairs, service and aftercare across the UK. This has been expanded upon in recent years as we have built up a sizeable aftercare network across Northen Europe. Our service partners in The Netherlands, Germany and elsewhere have proven themselves to be dedicated and professional when it comes to maintenance and support of Paneltex products. Further afield, our own service technicians are always prepared to visit our products in operation, or support the external teams as required.
For repair and maintenance information please call
+44 14 82 78 72 36
-
A very effective aftercare team
The Paneltex warranty and service team is a standout part of our working ethos. We believe that with well-managed, efficient vehicle service, we can make our vehicles hold their value for much longer, within an operation. This means we focus particularly on aftercare and support, with our dedicated warranty, service and spare parts teams, managed in the head office in Hull. We are well set up to carry out any and all commercial vehicle repairs for our customers across the UK and Europe.-
Centrally CoordinatedHead Office
-
Service Network EngineersUK & Europe
-
Our aftersales team is here to help.
Our team of approachable, friendly support personnel means that the Paneltex aftercare network is centrally coordinated and led. The team of people whose strong focus on keeping vehicle off-road times to a minimum drives them to go the extra mile to get a vehicle back on the road. Each member of the team knows that if a vehicle is not operational, it is not fulfilling its function. The main aim of the entire team is to make sure that every Paneltex vehicle currently in service is operating efficiently and effectively throughout its entire working life. With strong experience of commercial vehicle repairs, customer service and product service, the team is always happy to help. If any issues arise, however big or small, reach out and speak to one the helpful group below.
Kirsty Sach
Warranty & Service Team Leader
Kirsty is a keen runner who, in her spare time, enjoys life as a sports mum, supporting her boys from the sidelines.
Judi Wilson
Parts Team Leader
Judi once had a brush with national fame as a contestant on "Dale's Supermarket Sweep".
Carl Richardson
Senior Service Engineer
When not being kept busy by his large family, Carl likes to be outside either walking with the dogs or spending time producing a variety of fruits, vegetables and cider.
Frankie Parkinson
Warranty & Service Coordinator
Frankie enjoys hiking in her spare time. She's also interested in cars and says her dream car is a Mustang GT.
Steve Forth
Parts Administrator
Outside Paneltex, Steve is an active broadcaster for hospital radio.
Alan Rawlins
Service Engineer
Alan is our resident fisherman, who enjoys spending time out at sea on his boat, relaxing with a beer.
Hollie Ward
Warranty & Service Coordinator
Hollie likes to spend time with her family and particularly enjoys holidaying abroad.
Mike Wright
Parts Coordinator
In his spare time, Mike is a massive music fan and enjoys following Moto GP.
James Milestone
Service Engineer
James enjoys collecting and restoring classic stationary engines. He is also a car enthusiast, with a love for the Mk 4 Toyota Supra.
Iain Small
Service Engineer
In his free time, Iain enjoys a number of sporting activities, including goalkeeper coaching, playing badminton, golf and cycling. He also enjoys family days out walking the dog in the countryside, followed by a glass of Chianti in front of the log fire with the dog curled up beside him.